Remote Customer Service Professional

Overview

This is a remote contract position for a Customer Service Professional who will manage customer inquiries, take orders, and provide product information.

In Short

• Work from home with a flexible schedule.
• Handle incoming customer calls and inquiries.
• Provide information about products and services.
• Resolve customer complaints and troubleshoot issues.
• Must have a high school diploma or equivalent.
• Experience in a call center is preferred.
• Proficient in computer applications is required.
• Background check and specific equipment are necessary.
• Training period of 2-4 weeks.
• Must be accepted as an agent with the company before starting.

Requirements

• High school diploma or equivalent.
• Proficient in computer applications.
• Knowledge of customer service principles and practices.
• Some experience in a call center service.
• Must have a PC/Laptop, headset, and hardwired internet.
• Quiet place to work is necessary.
• Must pass a background check ($30 fee).

Benefits

• Flexible work schedule.
• Opportunity to work from home.
• Training provided.
• Potential for ongoing work.
• Support for obtaining necessary equipment.