Remote Customer Service Professional

Overview

As a Remote Customer Service Professional, you will provide excellent customer service to clients while working from home.

In Short

• Handle phone, chat, and email inquiries from clients.
• Respond to inquiries in a timely and professional manner.
• Provide accurate and helpful information to clients.
• Assist with general inquiries and maintenance requests.
• Troubleshoot and resolve customer service issues.
• Maintain high customer satisfaction levels.
• Collaborate with team members for efficient inquiry handling.
• Keep detailed records of customer interactions.
• Stay updated on company policies and procedures.
• Assist with administrative tasks as needed.

Requirements

• High school diploma or equivalent.
• Previous customer service experience, preferably remote.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize effectively.
• Strong problem-solving skills.
• Proficient in using various computer programs.
• Ability to work independently and in a team.
• Availability for a full-time schedule, including evenings and weekends.

Benefits

• Medical Plan.
• PTO.
• 401k.
• Vision and dental coverage.
• Aflac benefits.