Senior Business Analyst - Remote

Overview

The Senior Business Analyst role at Smile Digital Health involves supporting the delivery of customer and internal projects, focusing on the collection, analysis, and documentation of customer requirements to improve healthcare data management.

In Short

• Support delivery of customer and internal projects.
• Collect and document customer requirements.
• Conduct process redesign and gap analysis.
• Produce high-quality documentation and reports.
• Facilitate team and client meetings.
• Mentor associate and intermediate analysts.
• Identify and resolve project issues.
• Apply change management techniques.
• Collaborate with tech leads and designers.
• Ensure accurate tracking of billable hours.

Requirements

• 8+ years of experience in business analysis.
• Post-secondary education in business or related field.
• Experience in documenting business requirements.
• Knowledge of business modeling techniques.
• Experience with business process re-engineering.
• Familiarity with Agile, Scrum, and waterfall methodologies.
• Excellent analytical and problem-solving skills.
• Strong verbal and written communication skills.
• Team player with a track record for meeting deadlines.
• Previous experience in a healthcare setting preferred.

Benefits

• Opportunity to work on innovative health data solutions.
• Support for professional growth and development.
• Collaborative work environment.
• Impact on global health initiatives.
• Flexible work arrangements.