Legal Document Production Team Leader - Remote

Overview

The Legal Document Production Team Leader is responsible for leading a high-performing document production team while maintaining exceptional standards of accuracy, quality, and turnaround. The role combines people leadership, operational oversight, and a strong focus on continuous improvement to ensure a consistently high level of client service.

In Short

• Lead and support a team of legal document production specialists
• Oversee daily operations and ensure service level agreements are met
• Monitor productivity and implement process improvements
• Manage stakeholder relationships and address client concerns
• Provide hands-on support with complex document production tasks
• Conduct performance discussions and team meetings
• Champion best practices and adopt new technologies
• Maintain high standards of accuracy and quality
• Investigate errors and address issues constructively
• Build constructive working relationships within the team

Requirements

• 3+ years experience in legal document production
• 2+ years team management experience
• Experience with complex document management
• Proficiency in MD Office and legal/document tools
• Strong organizational and workload management skills
• Excellent communication skills with stakeholders
• Attention to detail and commitment to quality
• Ability to monitor team performance and provide feedback
• Proactive in identifying process improvements
• Comfortable with new technology adoption

Benefits

• Competitive salary
• Full-time remote work
• Flexitime initiative
• 33 days holiday
• Department incentives
• Employee Assistant Programme