Client Services Officer (Fresh Graduate) - Remote

Overview

The Client Services Officer will assist in managing client relationships and provide administrative support to ensure optimal client satisfaction and project coordination.

In Short

• Assist in establishing and nurturing client relationships.
• Support Relationship Managers with scheduling and communication.
• Provide administrative assistance to project and relationship managers.
• Manage client files and documentation using Google Drive.
• Track client payments and assist with invoicing.
• Support project managers in meeting deadlines and managing resources.
• Organize pitches and meetings with clients.
• Stay informed about market developments in relevant industries.
• Collaborate with internal teams for process improvements.
• Contribute to client satisfaction surveys and feedback sessions.

Requirements

• Bachelor's degree in Marketing, Business Administration, or related field.
• Strong interpersonal and communication skills.
• Detail-oriented with good organizational skills.
• Ability to work collaboratively in a team environment.
• Proficiency in Google Workspace tools.
• Eagerness to learn and grow in a dynamic agency environment.
• Passion for delivering exceptional customer experiences.
• Familiarity with digital marketing concepts is a plus.

Benefits

• Opportunity for professional growth and development.
• Dynamic and supportive team environment.
• Exposure to various aspects of client services and project management.
• Engagement with diverse clients and industries.
• Flexible working arrangements.