Senior Platform Engineer - Remote

Overview

Simplify360 is now a Nextiva company. Together, Nextiva and Simplify360 are changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

In Short

• Develop tooling to support automation of IaC, configuration and build processes for Nextiva’s cloud communications initiatives and telephony applications
• Code review, troubleshooting, and testing of automation and related tooling applications
• Decomposing existing cloud architectures and configurations and presenting key data
• Creating and supporting custom tooling & observability for platform operations teams
• Creating and supporting scripting for testing/QA automation suites and runtime frameworks
• Implementing observability tools, reporting capabilities including integration into data lakes and presentation UI’s
• Troubleshooting all aspects of the design, install and maintenance tools and the systems they are deployed too
• Support for Incident resolution
• Build, maintain, and promote strong technical documentation
• Normal business hours and after hours/on call responsibilities

Requirements

• At least 6+ years of platform engineering experience, with 3+ years’ experience in systems engineering
• A software development and operational background with experience in real-time communications voice infrastructure including mobility; preferred knowledge of FreeSWITCH, Kamailio and Coturn
• Strong understanding scripting languages like Terraform, Ansible, JavaScript and Python; preferred experience with GitHub Actions
• Strong understanding of public cloud space infrastructure (GCP preferred), security compliance, IaC, build and deployment methodologies
• Strong understanding of CI/CD and distributed architectures, ability to read and troubleshoot Java code base
• Strong systems reliability engineering including capacity planning, performance, scalability and life cycle management
• Solid knowledge of WebRTC and VoIP related to protocols and architecture
• Solid SRE best practices, including reliability, monitoring, availability, and incident response
• Solid understanding of traditional infrastructure tenants; Networking, Firewalls, and OS base
• Demonstrate sound judgment in problem solving, identification, troubleshooting and solutions

Benefits

• Medical insurance coverage for employees and their families
• Group Term & Group Personal Accident Insurance
• 15 days of Privilege leaves, 6 days of Paid Sick leave, and more
• Provident Fund & Gratuity
• Employee Assistance Program and wellness initiatives
• Access to ongoing learning and development opportunities