Pharmacy Technician - Remote

Overview

As a Pharmacy Technician at Shields, you will play a crucial role in growing the specialty pharmacy patient population and providing exceptional service to patients.

In Short

• Proactively grow the specialty pharmacy patient population.
• Educate patients on the services offered by Shields.
• Communicate effectively with patients over the phone.
• Access and review patient EMR before calls.
• Identify medications requiring special handling.
• Opportunity for national certification within 6 months.
• Perform other assigned duties.

Requirements

• Strong verbal communication and phone skills.
• Ability to empathize with patients.
• Self-motivated and able to work independently.
• Excellent organizational and prioritization skills.
• Attention to detail.
• Proficient in Microsoft Office.
• Prior customer service or outbound call experience.

Benefits

• Great workplace culture and inclusion.
• Opportunity for professional growth and certification.
• Supportive team environment.