Staff Technical Program Manager - Remote

Overview

As a Staff Technical Program Manager at ServiceNow, you will lead the execution and delivery of innovative programs and processes that enhance product experiences, focusing on areas such as Operational Excellence, Employee Productivity, or AI-Driven Service.

In Short

• Identify problems and make decisions with limited information.
• Champion design thinking methodologies throughout product development.
• Manage new, high-priority initiatives while meeting deadlines.
• Prototype and iterate on existing solutions.

Requirements

• 8+ years of project/program management experience.
• Experience integrating AI into workflows and decision-making.
• Ability to lead cross-functional initiatives.
• Strong communication skills with a focus on empathy.
• Experience with project organization and tracking software.

Benefits

• Flexible work environment.
• Opportunities for professional development.
• Diverse and inclusive workplace.