Senior Manager, Product Management – Marketing Technology - Remote

Overview

We are seeking a bold, customer-obsessed Senior Manager of Product Management to join our Digital Technology Go-To-Market (GTM) team at ServiceNow. You will lead the strategy, design, and delivery of digital products that empower our global Marketing and Sales teams to drive growth, productivity, and exceptional customer experiences.

In Short

• 10+ years of experience in product management.
• Define and execute product strategy for GTM platforms.
• Apply human-centered design principles.
• Own product KPIs and adoption metrics.
• Partner with Engineering and Business stakeholders.
• Lead product discovery and prioritize roadmaps.
• Champion a customer-obsessed culture.
• Navigate complex organizational structures.
• Collaborate across functions to drive alignment.
• Experience with AI integration in work processes.

Requirements

• 10+ years of leading product management teams.
• Deep expertise in human-centered design.
• Strong business analysis skills.
• Proven ability to analyze data and drive decisions.
• Experience with GTM technologies like CRM and Martech.
• Exceptional communication and stakeholder management skills.
• A CEO mindset with a focus on outcomes.
• Excellent cross-functional collaboration skills.
• Experience with Agile methodologies.
• Self-directed with strategic thinking abilities.

Benefits

• Flexible work environment.
• Opportunity to work with innovative technology.
• Collaborative culture focused on growth and transformation.
• Access to professional development resources.
• Inclusive workplace with equal opportunity.