Financial Services Operations (FSO) Technology Consultant - Remote

Overview

The Customer Outcomes FSO Technical Consultant is responsible for configuring the ServiceNow Platform based on leading practices to provide solutions that achieve customer outcomes.

In Short

• Participate in workshops with customers to assess current processes.
• Design and deliver ServiceNow FSO solutions.
• Provide oversight and unit testing of code.
• Advise customers on ServiceNow Platform capabilities.
• Guide customers in completing required documentation.
• Provide feedback to product development.
• Maintain skills/certifications on Financial Services Operations.

Requirements

• 8+ years experience in a professional services organization.
• Ability to travel up to 50%.
• Industry domain expertise in FSI.
• Creative with comfort running projects independently.
• Success driving complex issues through analysis.
• Experience working collaboratively.
• ServiceNow certifications in aligned workflow.
• Advanced English skills.

Benefits

• Flexible work environment.
• Inclusive workplace culture.
• Opportunities for professional development.