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Digital Product Manager - Remote

Posted 17 weeks ago
Product
Full Time
MA, USA

Overview

The Digital Product Manager will lead the planning, execution, and communication of product strategies for ServiceNow.com, focusing on enhancing user experiences and integrating AI into workflows.

In Short

  • Define product vision and strategy based on customer insights.
  • Translate strategy into a multi-quarter product roadmap.
  • Develop key product success metrics and lead data-driven insights.
  • Collaborate with cross-functional teams to ensure alignment.
  • Manage the product lifecycle from planning to execution.
  • Serve as the main point of contact for stakeholders.
  • Create and maintain product documentation.
  • Foster relationships with Product Managers across teams.
  • Utilize AI to enhance decision-making and problem-solving.
  • Drive seamless digital user experiences across platforms.

Requirements

  • 3-5 years of experience as a Product Manager in B2B Enterprise.
  • Experience with AI integration in work processes.
  • Strong communication skills and ability to articulate business implications.
  • Passion for building user experiences across web and mobile.
  • Ability to work in a fast-growing international environment.
  • Collaborative mindset and team player.
  • Growth mindset and critical thinking skills.
  • Content Management experience is a plus.
  • Self-starter with strong organizational skills.
  • Ability to learn technology quickly.

Benefits

  • Flexible work environment.
  • Inclusive company culture.
  • Opportunities for professional growth.
  • Access to innovative technology.
  • Supportive team dynamics.
ServiceNow logo

ServiceNow

ServiceNow, founded in 2004 in San Diego, California by visionary engineer Fred Luddy, has grown into a global market leader in innovative AI-enhanced technology. With a customer base exceeding 8,100, including 85% of the Fortune 500®, ServiceNow offers a powerful cloud-based platform that connects people, systems, and processes. The company is dedicated to empowering organizations to work smarter, faster, and better, and is on a mission to make the world work better for everyone.

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