CRM Technology Consultant for FSI and Public Sector - Remote

Overview

The CRM Technology Consultant will lead projects and teams focusing on ServiceNow CRM solutions for the Financial Services Industry and Public Sector, providing technical leadership and mentoring to junior team members while driving customer success.

In Short

• Lead smaller projects related to ServiceNow CRM solutions.
• Develop expertise in ServiceNow offerings.
• Guide customers through technical documentation and discussions.
• Coach and mentor junior team members.
• Participate in workshops to assess and improve processes.
• Design and deliver ServiceNow CRM solutions.
• Provide oversight and unit testing of code.
• Advise customers on leveraging the ServiceNow platform.
• Maintain skills and certifications on CRM.
• Ability to travel up to 50%.

Requirements

• Experience with AI integration in work processes.
• ServiceNow certifications in CRM.
• Collaborative working experience.
• Ability to drive complex issues to resolution.
• Creative and independent project management skills.
• Industry expertise in FSI and Public Sector.
• 8+ years in professional services.
• Advanced English skills.

Benefits

• Flexible work environment.
• Opportunities for professional development.
• Inclusive company culture.
• Work with a global market leader.
• Access to innovative technology.