Remote Otter LogoRemoteOtter

Senior Community Manager - Remote

Posted 4 weeks ago
Marketing
Full Time
CA, USA

Overview

Are you driven to revolutionize the entertainment and gaming industry with innovative technology? Do you have a passion for creating software that captivates and enriches the experiences of users globally? If so, we want to hear from you!

In Short

  • Launch, grow, and moderate high-impact Discord communities around our products.
  • Design and execute influencer campaigns to drive awareness, engagement, and social buzz.
  • Build authentic relationships with content creators, streamers, and community leaders.
  • Collaborate with partners like WeHype to source, brief, and track influencer activations.
  • Create engaging community content (memes, dev updates, contests, livestreams) that sparks conversation and shareability.
  • Coordinate with others in product/marketing/design on campaign planning, creative needs, and performance insights.
  • Surface community feedback and player sentiment to internal teams to inform product and comms decisions.
  • Track and report on key growth and engagement metrics - optimize tactics based on what works.
  • Serve as the first line of player support, owning Tier 1 community and customer issues with speed and empathy.
  • Lead LiveOps communication and jump into crisis response when needed, helping coordinate triage across teams and keep players informed.

Requirements

  • 6+ years in community management, influencer marketing, or social/growth roles - ideally in interactive entertainment, games (mobile preferred; PC & console nice-to-have), or media.
  • Proven track record building and scaling presence on social channels (such as Discord, X, Tiktok, etc) and creator-driven campaigns.
  • Hands-on experience working with influencer platforms and agencies (e.g., WeHype, Upfluence, or similar).
  • Strong grasp of creator/influencer culture across Twitch, YouTube, TikTok, and beyond.
  • A growth mindset—you’re data-informed, experimental, and focused on impact.
  • Excellent writing, communication, and interpersonal skills in English.
  • Comfortable collaborating across teams in a fast-moving, startup-style environment.
  • Passion for mobile entertainment experiences and online communities.

Benefits

  • Competitive salary and benefits.
  • Ample opportunities for growth and advancement within the company.
  • Inclusive environment for all employees.
Series Entertainment logo

Series Entertainment

Series Entertainment is a dynamic and innovative company specializing in the development of life simulation games. With a strong focus on creating engaging gameplay systems, the company fosters a collaborative environment where artists, programmers, and writers work together to bring immersive worlds to life. Committed to diversity and inclusion, Series Entertainment values the contributions of individuals from various backgrounds and strives to enhance the future of gaming technology through creativity and technical expertise.

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