Business Consultant - Intermediate - Remote

Overview

As a Business Consultant, you will play a key role in modernizing and transforming the Motor Vehicles registry system. You will work within an agile environment to replace legacy applications with a modern, scalable system designed to support future growth and digital innovation.

In Short

• Facilitate requirements-gathering sessions and conduct process walkthroughs.
• Identify goals and pain points through gap analysis on current-state and future-state business processes.
• Create, review, and update user stories, personas, and journey maps as applicable.
• Develop system use cases, flow diagrams, and interactive mock-ups to outline functional requirements.
• Document and validate requirements with subject matter experts and create detailed business and functional requirement specification documents.
• Support the development of system documentation and provide recommendations for policy or procedural manuals.
• Assist with change management and training initiatives to ensure smooth adoption of complex program changes.
• Conduct post-implementation reviews and identify opportunities for backlog refinement and continuous improvement.
• Collaborate with security and privacy teams to support threat and risk assessments (TRA) and privacy impact assessments (PIA).
• Support project management activities including planning, scheduling, and status reporting.

Requirements

• Proven experience providing business analysis or consulting services within a motor vehicle registries modernization project or a similar large-scale transformation initiative.
• Strong ability to conduct gap analyses between legacy systems and modern digital solutions, identifying opportunities for process and system improvement.
• Solid understanding of motor vehicle services operations, workflows, and related business processes within the Alberta registries context.
• Demonstrated experience with Agile methodologies (SCRUM), including participation in sprint planning, backlog grooming, and daily stand-ups.
• Results-driven and self-motivated, capable of working independently while effectively engaging with stakeholders, subject matter experts, and cross-functional teams to deliver project outcomes.
• Proficiency in Agile/Hybrid delivery environments, with hands-on experience using tools such as JIRA or Confluence for requirement tracking and collaboration.
• Strong knowledge and ability to interpret complex legislation, regulations, policies, and standards, and translate them into actionable business and system requirements.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Engagement in meaningful projects that impact public services.
• Professional development and growth opportunities.
• Flexible working arrangements.