3rd Party Collections Specialist - Remote

Overview

The 3rd Party Collections Specialist role involves managing and recovering outstanding debts for client organizations, utilizing strong communication and negotiation skills.

In Short

• Full-time position with remote work opportunity.
• Paid training program provided.
• Salary range of $17–$20/hour with bonus opportunities.
• Responsibilities include contacting consumers about past-due accounts.
• Negotiate repayment plans and resolve outstanding balances.
• Handle high-volume inbound and outbound calls.
• Investigate and resolve account disputes.
• Maintain accurate and compliant account documentation.
• Minimum 2 years of 3rd-party collections experience required.
• Opportunities for career growth and performance-driven rewards.

Requirements

• 2 years of experience in 3rd-party collections.
• Experience in Telco, Financial Services, or Multi-Housing is a plus.
• Strong communication and negotiation skills.
• Detail-oriented with problem-solving abilities.
• Ability to manage multiple accounts.
• Bilingual Spanish skills are advantageous.

Benefits

• Comprehensive benefits package.
• Paid time off.
• 401(k) with company match.
• Employee referral program.
• Tuition reimbursement.
• Supportive and growth-focused work environment.