Remote Team Lead - Bilingual (French, Hindi, Bengali)

Overview

As a Remote Team Lead at Sedgwick, you will supervise multiple teams responsible for disability claims, ensuring efficient operations and providing guidance to your colleagues.

In Short

• Lead and supervise teams of examiners and technical staff.
• Monitor workloads and provide training.
• Ensure compliance with claims management procedures.
• Conduct quality reviews and manage client relationships.
• Assist in continuous process improvement initiatives.
• Provide technical direction on claims adjudication.
• Analyze management reports and recommend actions.
• Support the organization's quality programs.
• Administer personnel policies and conduct performance discussions.
• Work within specified hours across various shifts.

Requirements

• Bachelor's degree preferred.
• Six years of claims experience required.
• Two years of supervisory experience preferred.
• Thorough knowledge of claims management procedures.
• Excellent oral and written communication skills.
• Strong leadership and motivational skills.
• Analytical and interpretive skills.
• Ability to work in a team environment.
• Strong organizational and negotiation skills.
• PC literate, including Microsoft Office.

Benefits

• Comprehensive benefits package including medical, dental, and vision.
• 401k with matching contributions.
• Paid time off (PTO) and disability insurance.
• Employee assistance programs.
• Flexible spending or health savings accounts.
• Bonus eligibility of $1,000.
• Inclusive workplace culture.
• Opportunities for career growth.
• Remote work environment.
• Support for continuous learning and development.