Remote Housing Coordinator

Overview

The Remote Housing Coordinator at Sedgwick is responsible for coordinating temporary housing solutions for displaced policyholders, ensuring a high level of service and support throughout the process.

In Short

• Coordinate customized temporary housing solutions for policyholders.
• Strong communication and negotiation skills are essential.
• Conduct market research to find suitable housing options.
• Collaborate with vendors and landlords for short-term rentals.
• Maintain consistent communication with policyholders.
• Draft and review lease agreements.
• Handle multiple claims and assignments.
• Experience in customer service or account management required.
• Proficient in Microsoft Office and CRM platforms.
• High emotional intelligence and adaptability are key.

Requirements

• High school diploma or GED required.
• Two years of experience in customer service, inside sales, or account management.
• Experience in insurance or temporary housing preferred.
• Exceptional verbal and written communication skills.
• Detail-oriented and organized.
• Ability to multitask in a fast-paced environment.
• Negotiation and relationship management skills.
• Solutions-oriented mindset.
• Bi-lingual English/Spanish is a plus.
• Experience with high-net-worth clients is a plus.

Benefits

• Opportunity to grow your career in a meaningful environment.
• Work-life balance.
• Caring culture at Sedgwick.
• Recognition as a great place to work.
• Support for diversity and inclusion in the workplace.