Claims Supervisor - Remote

Overview

As a Claims Supervisor at Sedgwick, you'll supervise multiple teams of examiners and technical staff, ensuring efficient operations and quality management of workers compensation claims.

In Short

• Supervise multiple teams of examiners and technical staff.
• Monitor workloads and provide training to colleagues.
• Provide technical direction on claims adjudication.
• Compile and analyze management reports.
• Perform quality reviews on claims.
• Act as a second level of appeal for client and claimant issues.
• Maintain client relationships and provide claim status updates.
• Ensure compliance with audit requirements and quality standards.
• Administer company personnel policies and conduct performance discussions.
• Support the organization's quality programs.

Requirements

• Bachelor's degree preferred.
• Six years of claims experience, including two years in a supervisory role.
• Thorough knowledge of claims management processes.
• Excellent oral and written communication skills.
• Leadership and motivational skills.
• Strong analytical and interpretive skills.
• Ability to work in a team environment.
• Proficiency in Microsoft Office products.
• Excellent negotiation and interpersonal skills.
• Ability to meet performance competencies.

Benefits

• Comprehensive benefits package including medical, dental, and vision.
• 401k with matching contributions.
• Paid time off (PTO).
• Disability and life insurance.
• Employee assistance and flexible spending accounts.