SEO Customer Support Specialist - Remote

Overview

As an SEO Customer Support Specialist at Search Atlas, you will play a crucial role in helping clients improve their Google performance by providing exceptional support and guidance.

In Short

• Fully remote position with flexible working hours.
• Communicate with clients via live chat and virtual office.
• Test product usability and report issues.
• Lead product demos and customer onboarding calls.
• Develop testing processes for products.
• Work in a fast-paced environment with a growing team.
• Proven experience in customer success or client services.
• Strong understanding of SEO principles.
• Ability to create engaging training materials.
• Proactive problem-solving skills.

Requirements

• Experience in a customer success or client services role.
• Solid understanding of SEO principles and practices.
• Excellent written and verbal communication skills.
• Strong technical aptitude and ability to learn new software quickly.
• Ability to create informative training materials.
• Fluent in English, both written and verbal.
• Proactive in problem-solving and customer support.

Benefits

• Salary of $2000 per month.
• 15 Days Paid Time Off plus holidays.
• Flexible work environment.
• Opportunities for personal and professional growth.
• Participation in charity initiatives.