Technical Key Account Manager - Remote

Overview

We are seeking a Technical Key Account Manager to understand our customers' needs and build strong client relationships while driving sales growth through upselling and cross-selling services.

In Short

• Focus on understanding customer needs and pain points.
• Build and maintain strong client relationships.
• Drive sales growth through upselling and cross-selling.
• Develop strategic account plans and monitor performance metrics.
• Collaborate with internal teams to ensure client satisfaction.
• Conduct thorough research to uncover business objectives.
• Lead daily sales activities and prepare new offers.
• Engage potential clients through calls and presentations.
• Travel to various locations for client engagement.
• Support in career counseling and professional growth.

Requirements

• Solid proven experience in eCommerce integrations and solutions.
• Hands-on knowledge of web development methodologies.
• Familiarity with platforms like Magento, Shopify, Akeneo, or PimCore.
• Technical understanding of eCommerce components.
• Strong communication skills in English.
• Ability to learn new frameworks and obtain certifications.
• Self-motivated and driven by achieving results.
• Experience in sales or business development is a plus.

Benefits

• Competitive starting salary relative to the market.
• Valuable eCommerce experience at the industry leader.
• Substantial monetary bonuses based on successful lead conversion.
• Exciting travel opportunities.
• Support for hardware upgrades.
• Core health insurance coverage and sports bonuses.
• A diverse multinational team of experts to learn from.
• Company-covered training and certification.
• Legendary online and onsite events to celebrate success.