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HR Shared Services Specialist Team Lead - Remote

Posted 18 hours ago
Human Resources
Full Time
KY, USA
USD $76,954.40/year

Overview

The HR Shared Services (HRSS) Team Lead is responsible for delivering efficient, high-quality HR services that support business goals and enhance the team member experience. This role drives standardization, continuous improvement, and innovation across shared services processes, ensuring operational excellence and consistency.

In Short

  • Lead HR Shared Services operations and initiatives
  • Serve as the primary point of escalation for HRSS Specialists
  • Manage ServiceNow reporting and analytics
  • Oversee continuous process improvement efforts
  • Ensure compliance with policies and service level agreements
  • Coach and mentor team members for performance development
  • Enhance customer service and satisfaction
  • Conduct audits and monitor service quality standards
  • Collaborate with HRIS and IT teams for system changes
  • Support HR transformation initiatives

Requirements

  • Bachelor’s degree
  • Minimum 5 years of experience in HR Shared Services
  • Experience with ServiceNow or similar systems
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Highly organized with project management experience
  • Experience in business process methodology

Benefits

  • Competitive Pay
  • Comprehensive Benefits from Day One
  • 401(k) Plan with immediate access to matching
  • Flexible Time Away including PTO and parental leave
  • Mental Health and Wellness programs
  • Educational Support and tuition reimbursement
  • Opportunities for professional growth and development

S.C

Sazerac Company

Sazerac Company is a nearly 400-year-old independent, American family-owned business that has consistently achieved double-digit growth since the 2000s. Renowned for producing some of the world's most award-winning bourbons and whiskeys, including Buffalo Trace and Pappy Van Winkle, Sazerac also boasts a diverse portfolio of popular spirits such as Fireball and Southern Comfort. With a commitment to excellence, Sazerac has been recognized as one of the 'Best Places to Work in Kentucky' and its Buffalo Trace Distillery is celebrated as the 'world’s most award-winning distillery.' The company fosters a culture of growth and development, offering competitive salaries and benefits in a dynamic, entrepreneurial environment.

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