Operations Business Analyst - Remote

Overview

The Operations Business Analyst is a key role within the Operational Excellence team, focusing on data-driven decision-making, process optimization, and the management of critical operational workflows.

In Short

• Focus on data analysis and reporting to support operational efficiency.
• Collaborate with cross-functional teams for process improvement.
• Manage employee service module and ensure data accuracy.
• Provide actionable insights through data trends.
• Support high-impact projects aimed at improving operations.
• Continuously improve technical skills in data analytics.
• Document process improvement initiatives.
• Maintain standardized and ad-hoc reports for stakeholders.
• Foster effective communication with stakeholders.
• Stay updated on emerging tools and methodologies.

Requirements

• Bachelor’s degree in Finance, Business, Engineering, Data Analytics, or related field.
• 1+ year of experience in operations, data analysis, or process improvement.
• Proficient in data analytics tools such as Gsheet, BigQuery SQL, and Tableau.
• Strong analytical and problem-solving skills.
• Excellent organizational and time-management skills.
• Effective communication and interpersonal skills.
• Basic knowledge of process automation tools.
• Experience with API integrations is a plus.
• Exposure to project management frameworks is advantageous.

Benefits

• Remote-first organization promoting a people-centric culture.
• Opportunities for professional development and skill enhancement.
• Diversity and inclusion in the workplace.
• Employee wellness services linked to salary.
• Collaborative work environment across various departments.