Technical Advisor - Remote

Overview

As a Technical Advisor, you will be crucial to our post-implementation phase, guaranteeing smooth transitions, seamless integration, and ongoing support.

In Short

• Oversee post-implementation support and ensure timely issue resolution.
• Act as a Subject Matter Expert for application management and support.
• Manage integration of new projects and ensure operational readiness.
• Guide team members and ensure adherence to best practices.
• Identify areas for system improvement and optimization.
• Serve as a technical liaison for clients and maintain strong relationships.
• Conduct post-implementation meetings to assess system performance.
• Work closely with development teams to resolve application issues.
• Ensure effective documentation and knowledge transfer.
• Promote continuous education and skill improvement within the team.

Requirements

• Strong technical knowledge and leadership skills.
• Experience in post-implementation support and application management.
• Ability to troubleshoot and resolve complex technical issues.
• Experience with system integration and third-party tools.
• Excellent communication and client engagement skills.
• Ability to work under limited supervision and make discretionary decisions.
• Experience in performance tuning and root cause investigation.
• Strong teamwork and collaboration skills.
• Proactive approach to problem-solving and service delivery.
• Commitment to continuous improvement and optimization.

Benefits

• Opportunity to work with a global technology leader.
• Dynamic and innovative work environment.
• Access to a broad network of partners and resources.
• Support for professional development and continuous learning.
• Engagement with a diverse range of clients and projects.
• Competitive compensation and benefits package.
• Collaborative team culture focused on success.
• Opportunities for career advancement.
• Work in a company that values creativity and innovation.
• Be part of a pioneering spirit in the financial services sector.