Project Manager - Customer Success Operations - Remote

Overview

Samsara is looking for a Project Manager to drive critical initiatives across the different business units within the global Customer Success organization. This person will work closely with the Customer Success Management and PMO team to identify critical strategic projects for the business, and scope, develop, and manage execution for these projects.

In Short

• Drive critical initiatives across the Customer Success organization.
• Work closely with Customer Success Management and PMO teams.
• Identify and manage execution of strategic projects.
• Passion for scaling organizations and streamlining operations.
• Validated project management skills required.
• Strong business acumen and technical background needed.
• Remote position open to candidates in Mexico.
• Opportunity to impact industries that run the world.
• Thrive in solving complex problems.
• Build relationships with key stakeholders.

Requirements

• Bachelor's Degree in Business, Engineering, or a quantitative field.
• 2-5 years experience as a Project Manager.
• Track record of improving customer experience.
• Strong project management skills with end-to-end delivery expertise.
• Excellent communication and documentation skills.
• Ability to partner with a variety of stakeholders.
• Deep curiosity and a growth mindset for continuous improvement.
• Attention to detail and commitment to exceptional work.

Benefits

• Competitive total compensation package.
• Employee-led remote and flexible working.
• Health benefits.
• Samsara for Good charity fund.
• Inclusive work environment.
• Opportunities for career growth.
• Supportive team culture.
• Commitment to diversity and equal opportunity.