Remote Otter LogoRemoteOtter

Systems Administrator - Remote

Posted 2 weeks ago
DevOps / Sysadmin
Full Time
USA

Overview

RSI Security is looking for a detail-driven, security-focused Systems Administrator to safeguard mission-critical client systems and ensure bulletproof backup integrity.

In Short

  • Install, patch, and secure Windows Server, VMware vSphere, Active Directory, and related services.
  • Configure, upgrade, and relocate PC and peripheral hardware as needed.
  • Operate, monitor, test, & remediate backup jobs, performing quarterly restore tests.
  • Resolve critical backup failures within 24 hours and own Priority-1 incidents through resolution.
  • Document all changes in IT Glue and follow change-management procedures.
  • Deliver remote & onsite system-security consulting and recommend hardware refreshes, cloud migrations, and DR improvements.
  • Build daily, weekly, and monthly SOP checklists & track KPI metrics on the TechOps scorecard.
  • Maintain runbooks, publish knowledge-base articles, and mentor junior technicians.

Requirements

  • 3–5 years of systems administration experience, preferably in an MSP or multi-client environment.
  • Strong knowledge of Windows Server, VMware, Active Directory, & backup/recovery tools.
  • Experience with cloud platforms (Azure, AWS, or GCP) preferred.
  • Certifications such as MCSA/MCSE, VCP, or backup/security-related credentials preferred.
  • Proven history of meeting strict uptime, backup, and patching SLAs.
  • Ability to lead, manage, and hold others accountable.
  • Excellent troubleshooting, documentation, and communication skills.
  • Familiarity with the EOS framework is a plus.

Benefits

  • Competitive salary and commission eligibility.
  • Flexible work environment.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) retirement plan with employer match.
  • Company-paid life insurance and short/long-term disability coverage.
  • Professional development and certification reimbursement.
  • Collaborative team culture rooted in trust and humility.

R.S

RSI Security

RSI Security is a leading provider of cybersecurity compliance and assessment services, dedicated to assisting organizations in navigating complex security frameworks to protect their operations. The company emphasizes operational excellence and innovation, delivering customized solutions that enable businesses to succeed in a fast-changing digital environment. With a culture that prioritizes collaboration, continuous improvement, and professional development, RSI Security offers its team members the chance to engage in meaningful projects within a supportive and progressive workplace.

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