Systems Administrator - Remote

Overview

We are seeking a Systems Administrator to support a U.S.-based healthcare IT services provider. This is a remote role based in Colombia, aligned with Eastern Time hours. You'll join a collaborative team, supporting U.S. clients while gaining experience with innovative technology.

In Short

• Configure, maintain, and troubleshoot Windows servers and workstations
• Manage domain controllers, Active Directory, and user accounts
• Set up and support networking environments (routers, switches, firewalls)
• Configure firewalls, open ports, and high-availability redundancy for dual ISPs
• Set up and troubleshoot printers, scanners, and fax machines
• Provide product information, resolve issues, and maintain accurate documentation
• Respond to customer inquiries and support both internal and external users
• Collaborate with colleagues to improve IT processes and reliability
• Stay current on product and service updates

Requirements

• 3+ years of experience in IT support or systems administration
• Knowledge of Windows 10/11 and Windows Server 2012/2016/2022
• Hands-on experience with Active Directory and domain environments
• Strong networking knowledge (routers, switches, firewalls, redundancy setups)
• Excellent troubleshooting and time management skills
• Professional-level English (C1+) for communication with U.S.-based teams
• Strong verbal and written communication skills

Benefits

• USD $9 - $15 per hour (based on experience)
• 5 days paid sick leave after 6 months
• 5 days paid vacation after 12 months
• Opportunities to work with cutting-edge technology in a collaborative environment