Lead Project Manager/Supervisor - Financial Firm - Remote

Overview

The Lead Project Manager will oversee the execution of creative projects for a banking client, ensuring client satisfaction and adherence to project timelines.

In Short

• Lead and supervise a creative project management team.
• Manage client relationships and project expectations.
• Train and mentor project managers and staff.
• Ensure adherence to service level agreements.
• Track project performance and report on metrics.
• Coordinate with offshore teams for project execution.
• Maintain effective communication with clients.
• Problem-solve and provide solutions proactively.
• Manage multiple projects in a dynamic environment.
• Ensure quality and customer satisfaction.

Requirements

• Bachelor's degree with 8+ years of experience.
• Experience in a management role preferred.
• Background in Design and/or Banking preferred.
• Strong organizational and time-management skills.
• Excellent communication and presentation skills.
• Ability to work independently and in teams.
• Knowledge of Microsoft Access and Adobe Creative Suite.
• Strong attention to detail.
• Ability to anticipate client needs.
• Proven track record in customer relationship management.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and disability insurance.
• 401(k) with company match.
• Life insurance and voluntary insurance options.
• Parental leave and adoption assistance.
• Tuition assistance.
• Employer/partner discounts.