Senior Network Engineer - Remote

Overview

Join Ro’s Information Technology Engineering team as our Senior Network Engineer. This hands-on, non-managerial role owns the design, build, and care-and-feeding of enterprise networks, Wi-Fi, remote-access stack, and cloud telephony platform that keep our clinicians and patients connected.

In Short

• Architect, deploy, and run Ro’s LAN/WAN, Wi-Fi, and VPN footprint.
• Manage Zoom Phone: number management, call routing, QoS, E-911, analytics, and user training.
• Monitor and tune network performance; root-cause packet-level issues.
• Enforce zero-trust principles across users and devices.
• Automate network and telephony configs via IaC.
• Write implementation plans and manage vendor timelines.
• Handle L3 escalations and document fixes.
• Participate in a low-noise on-call rotation.

Requirements

• 5–7 years as a network/voice engineer.
• Solid background in routing and switching.
• Experience with centralized firewall management.
• Demonstrated experience tuning enterprise Wi-Fi.
• Proven admin experience with Cloudflare or similar SASE edge.
• Hands-on experience with Zoom Phone or similar platforms.
• Experience with CLI and API configurations.
• Scripting skills in Bash or Python.
• Fast learner and clear thinker.
• Passion for uptime and a patient-first mindset.

Benefits

• Full medical, dental, and vision insurance.
• Healthcare and Dependent Care FSA.
• 401(k) with company match.
• Flexible PTO.
• Wellbeing + Learning & Growth stipends.
• Paid parental leave + Fertility benefits.
• Pet insurance.
• Student loan refinancing.
• Virtual resources for mindfulness, counseling, and fitness.