Remote Otter LogoRemoteOtter

Customer Support Representative (Swedish/Norwegian) - Remote

Posted 4 weeks ago
Customer Service
Contract
Spain

Overview

We are seeking passionate, self-motivated individuals with excellent communication skills to join our dynamic remote team in Spain. This entry-level role is crucial for ensuring customer satisfaction and safety across markets in Europe.

In Short

  • Handle customer inquiries and related tasks
  • Meet performance expectations
  • Maintain product knowledge
  • Work independently in a fast-paced environment
  • Cover Saturdays and bank holidays on a rotational basis
  • Fluent in Swedish or Norwegian required
  • Monday to Friday work schedule
  • Entry-level position
  • 6 months fixed-term contract
  • Part of a supportive remote team

Requirements

  • Excellent communication skills
  • Experience in customer support
  • Ability to stay calm under pressure
  • Self-motivated and passionate about customer service
  • Fluency in Swedish or Norwegian
  • Ability to work independently
  • Familiarity with handling customer inquiries
  • Willingness to work in a fast-paced environment
  • Strong problem-solving skills
  • Team player with a positive attitude

Benefits

  • Work from the comfort of your home
  • Be part of a dynamic and inclusive team
  • Gain experience in a fast-growing company
  • Opportunity to develop customer service skills
  • Flexible working hours
  • Supportive work environment
  • Potential for contract extension based on performance
Rover logo

Rover

Rover is a fast-growing company founded in 2011, dedicated to connecting pet parents with trusted pet sitters and dog walkers through its app and website. Headquartered in Seattle, Washington, Rover operates across the US, Canada, and Europe, empowering a community of pet care providers to run their own businesses with the support of a global organization. The company is recognized for its positive workplace culture and commitment to diversity and inclusion, making it a great place for both human and furry employees. Rover's mission is to make the joys of pet parenthood more accessible, while also fostering a welcoming environment for its employees.

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