Entry-Level Position in the Tourism Industry - Remote

Overview

This position offers an entry-level opportunity in the tourism industry, focusing on customer service and support for roadsurfer's products.

In Short

• Independent consulting for roadsurfer customers.
• First-level support for challenging travel situations.
• Handling booking adjustments and coordination.
• Collaboration with product development and sales teams.
• Flexible working hours with a mix of office and remote work.
• Personal and professional development opportunities.
• Annual camper rental budget for personal use.
• Corporate benefits and discounts available.
• Welcoming office environment with team events.
• Office dogs are allowed.

Requirements

• Experience in customer service or the service sector preferred.
• Strong communication skills in German and English.
• Ability to handle complaints calmly.
• Experience with Zendesk or similar support systems is a plus.
• Positive mindset and passion for customer service.
• Genuine interest in camping and travel.

Benefits

• Flexible work policy with remote work options.
• Support for personal development through growth plans.
• Access to a beautiful office with amenities.
• Regular team events and activities.
• Discounts on travel and corporate benefits.