PBM Solution Consultant - Remote

Overview

The PBM Solution Consultant at Rightway is a subject matter expert (SME) who serves as the cornerstone of technical and strategic expertise during client engagements. This role is pivotal in ensuring Rightway’s most sophisticated clients fully understand and realize the value of our Pharmacy Benefit Management (PBM) solutions. From pitch meetings to finalist discussions, the PBM Solution Consultant demonstrates mastery of our solution offerings, articulating their benefits and strategic impact for our clients. Collaborating across teams, this individual plays a key role in client satisfaction, operational excellence, and Rightway’s market leadership.

In Short

• Represent Rightway as a subject matter expert during client interactions, including high-stakes pitch meetings and finalist discussions, showcasing a deep understanding of our PBM solutions and their strategic benefits.
• Support the proposals team by contributing to RFP responses.
• Provide insights to the marketing and partnership teams as a subject matter expert.
• Conduct interactive workshops with clients to identify current issues, brainstorm potential solutions, and propose actionable plans for future enhancements.
• Develop comprehensive materials and resources to empower the sales team, fostering knowledge sharing and operational efficiency.
• Design impactful client demos that resonate with diverse client needs and effectively showcase the value of Rightway’s PBM solutions.
• Act as a conduit between product marketing and sales enablement, ensuring cohesive messaging, tools, and strategies that enhance client engagement.
• Provide technical leadership and insights throughout the client lifecycle, from discovery and design to implementation and ongoing optimization.
• Collaborate with internal teams to gather feedback on product offerings and ensure alignment with sophisticated client requirements and market trends.
• Support enablement efforts, equipping the sales team with the necessary resources to engage clients effectively and efficiently.
• Continuously refine solution expertise by staying up to date on market dynamics, client needs, and emerging technologies within the PBM space.

Requirements

• Bachelor of Science degree in healthcare, technology, or a related field; advanced degree preferred.
• 7+ years of experience in PBM solutions, healthcare IT, or a related role, with a proven ability to engage and guide sophisticated clients through complex discussions.
• Expertise in PBM operations and their strategic application to client needs, including an understanding of healthcare data exchange standards such as EDI, HL7, and FHIR.
• Exceptional communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders.
• Strong presentation skills, with experience leading client-facing discussions and tailoring messaging to meet diverse client needs.
• Analytical and solution-oriented mindset, with a track record of translating complex requirements into actionable solutions.

Benefits

• Competitive salary and benefits package.
• Opportunity to work with a leading healthcare technology company.
• Collaborative and innovative work environment.
• Professional development opportunities.
• Flexible work arrangements.