Junior IT Specialist - Remote

Overview

Join Rewind as a Junior IT Specialist and gain hands-on experience in IT operations while supporting a modern, distributed workforce.

In Short

• Work with experienced mentors in a supportive environment.
• Engage in device provisioning and network configuration.
• Support a hybrid workplace with conferencing systems.
• Manage user accounts and tools like Google Workspace and Slack.
• Apply security settings using Mobile Device Management solutions.
• Troubleshoot desktop and software issues for teammates.
• Document IT processes and contribute to internal playbooks.
• Participate in broader IT initiatives and office expansions.

Requirements

• A degree or certificate in Information Technology or related field.
• Familiarity with Mac systems and Google Workspace.
• Interest in basic networking concepts like IP addresses and DNS.
• Strong communication and problem-solving skills.
• A team player who enjoys helping others.

Benefits

• Flexible work hours.
• Employee stock options.
• Health benefits.
• 3 weeks vacation.
• 7 life leave days.
• 2 professional development days.
• 1 volunteer day.
• Summer Fridays and holiday break.
• 4 week sabbatical after 4 years.
• Paid parental leave.
• $5000/year professional development allowance.
• $1000/year wellness/home office allowance.