Operations Associate / Manager (Vacation Rentals) - Remote

Overview

We are looking for a reliable and resourceful Operations & Property Management Associate/Manager to oversee the daily operations of a portfolio of short-term rental properties. This role blends hands-on property management, guest services, administrative coordination, and light marketing/design.

In Short

• Oversee day-to-day management of short-term rental properties
• Schedule and manage cleaners, maintenance staff, and contractors
• Conduct quality checks to ensure property readiness
• Respond to guest inquiries and reviews across various platforms
• Ensure compliance with local short-term rental regulations
• Use OwnerRez for managing bookings and guest records
• Maintain financial records using QuickBooks
• Assist in optimizing listing content and design marketing materials
• Maintain SOPs for operations and guest communication
• Track key performance metrics for properties

Requirements

• Experience in property management or related field
• Strong communication and customer service skills
• Proficiency in financial management software like QuickBooks
• Ability to use booking management tools like OwnerRez
• Marketing and design skills, preferably with tools like Canva
• Attention to detail and organizational skills
• Ability to handle multiple tasks and prioritize effectively
• Knowledge of local rental regulations
• Experience with guest relations and conflict resolution
• Willingness to work flexible hours as needed

Benefits

• Competitive salary
• Flexible working hours
• Opportunity to work remotely
• Supportive work environment
• Professional development opportunities
• Access to company resources and tools
• Potential for career advancement
• Engaging team culture
• Work with a diverse portfolio of properties
• Involvement in creative marketing initiatives