Operations Analyst/Ecommerce Expert - Remote

Overview

We are seeking a strategic, detail-oriented, dynamic operations virtual assistant with a passion for problem-solving and a deep understanding of the Shopify ecosystem and e-commerce operations.

In Short

• Lead and streamline operations across customer service, fulfillment, marketing, and product management.
• Leverage deep knowledge of e-commerce software, particularly Shopify and Klaviyo.
• Analyze email marketing data and collaborate with the creative department.
• Utilize platforms like Gorgias for outstanding customer service.
• Oversee end-to-end fulfillment processes and manage inventory.

Requirements

• Proven track record of at least one year in operations or e-commerce management.
• Exceptional organizational skills and strong problem-solving abilities.
• Effective communicator with a passion for collaboration and innovation.
• Expertise in Shopify, Etsy, Gorgias, Klaviyo, Recharge, and related tools.

Benefits

• Opportunity to work in a mission-driven organization.
• Dynamic and fast-paced work environment.
• Continuous training and development opportunities.