IT Level 2 Admin - Remote

Overview

RemoteVA PH is seeking a skilled IT Level 2 Admin with excellent communication abilities to join our team. The ideal candidate will be experienced in troubleshooting and providing support for a wide array of IT needs, ensuring smooth day-to-day operations and system security.

In Short

• Provide Level 2 IT support and troubleshooting for Windows workstations and servers
• Manage Hyper-V environments, backups, and system recovery processes
• Configure, maintain, and troubleshoot SonicWALL firewalls and basic networking issues
• Administer Active Directory and Office 365 for user management and permissions
• Oversee email security filtering to protect against phishing and spam
• Deploy, update, and maintain antivirus software to ensure endpoint security
• Work with Duo for multi-factor authentication and Google Workspace for team collaboration
• Handle DNS configurations and support

Requirements

• Proven experience in a Level 2 IT support role or similar
• Strong knowledge of Windows workstations, Windows Server, and Office 365
• Hands-on experience with Hyper-V, SonicWALL, and Active Directory
• Proficient in basic networking, email security, and DNS configurations
• Familiarity with Google Workspace and Duo for multi-factor authentication
• Excellent problem-solving skills, attention to detail, and communication skills

Benefits

• Work full-time from 9 AM - 5 PM EST
• Work from home
• Salary USD 700 Monthly