Remote Customer Service Representative

Overview

A dedicated and professional Customer Service Representative to handle tenant inquiries and manage rent-related communication in a fully remote position.

In Short

• Respond promptly and professionally to tenant inquiries via phone and email.
• Coordinate service calls and ensure timely resolution of tenant concerns.
• Handle rent-related communications, including payment updates and general inquiries.
• Maintain accurate records of interactions and transactions using our CRM system.
• Collaborate with the back support team to address tenant needs efficiently.

Requirements

• Strong communication skills.
• Experience in customer service.
• Ability to work independently in a remote environment.
• Familiarity with CRM systems.
• Problem-solving skills.

Benefits

• Work-life balance.
• Supportive and collaborative work environment.
• Fully remote position.
• Opportunities for professional growth.
• Competitive compensation.