Customer Sales Representative - Tutorial Services - Remote

Overview

We are a fast-growing tutorial service dedicated to helping students achieve academic success through personalized learning. Our team is passionate about making education accessible, engaging, and effective.

In Short

• Handle incoming inquiries and outbound follow-ups via phone, email, and chat
• Convert leads into confirmed tutorial appointments through persuasive and empathetic communication
• Understand and articulate our tutoring services to match client needs
• Maintain accurate records of interactions and appointments in CRM tools
• Collaborate with the scheduling and instructional teams to ensure smooth onboarding

Requirements

• Proven experience in sales, appointment setting, or customer service (1–2 years preferred)
• Exceptional verbal and written communication skills
• Ability to build trust quickly and guide conversations toward conversion
• Familiarity with CRM platforms and call management tools
• Self-motivated, organized, and results-driven

Benefits

• Opportunity to work in a fast-growing company
• Engaging work environment focused on education
• Supportive team culture