Bilingual Property Management Assistant - Remote

Overview

We are seeking a highly organized and bilingual Property Management Assistant to join our team. This role involves providing essential tenant support, assisting with rent collections, and managing customer inquiries for our property management company.

In Short

• Provide excellent customer service to tenants in English and Spanish.
• Assist with tenant inquiries regarding leases or properties.
• Serve as the point of contact for tenant issues.
• Assist with rent collection efforts and maintain payment records.
• Follow up with tenants on overdue payments.
• Use Rent Manager and QuickBooks for payment tracking.
• Provide professional customer support to tenants and landlords.
• Address property-related questions and resolve issues.

Requirements

• Bilingual in English and Spanish.
• Detail-oriented and reliable.
• Experience in customer service.
• Familiarity with property management software.

Benefits

• Work remotely from anywhere.
• Full-time position with a stable schedule.