Accounts Receivable Specialist - Remote

Overview

We are seeking a detail-oriented and customer-focused Accounts Receivable Specialist to take full ownership of billing, invoicing, collections, and associated administrative processes. You will serve as the primary point of contact for all AR matters, ensuring accurate billing, timely collections, excellent communication with customers, and legal follow-up as needed. This role replaces two current positions and will streamline and improve receivables process with greater reliability, responsiveness, and service.

In Short

• Issue invoices in accordance with job milestones.
• Ensure signed proposals are received before issuing deposit invoices.
• Coordinate with site managers and the estimates team for accurate invoicing.
• Monitor AR ageing and maintain an up-to-date AR dashboard.
• Track overdue payments and escalate critical items.
• Establish and manage a proactive collections system.
• Draft legal reminder letters for unpaid balances.
• Respond to customer billing queries promptly and professionally.
• Ensure full documentation is maintained for every account.
• Support relationship management through accurate communication.

Requirements

• Detail-oriented with strong organizational skills.
• Excellent communication skills, both written and verbal.
• Experience in accounts receivable and collections.
• Ability to work independently and manage multiple tasks.
• Proficient in accounting software and MS Office.
• Strong customer service ethos.
• Understanding of legal follow-up processes.
• Ability to analyze and manage financial data.
• Experience in documentation and compliance.
• Ability to liaise with legal advisors when necessary.

Benefits

• Competitive salary.
• Opportunities for professional development.
• Supportive work environment.
• Flexible working hours.
• Health and wellness benefits.