Customer Support Representative - Remote

Overview

We are hiring an entry-level Customer Support Representative to assist UK-based clients with customer queries and support requests. This is a fully remote, full-time opportunity for South African candidates — no experience required, as all training is provided. If you are a great communicator who loves helping people, this role is for you.

In Short

• Handle customer enquiries via email, chat, and phone for UK clients
• Resolve complaints and escalate complex issues where necessary
• Maintain customer records and update CRM systems
• Provide product and service information to customers
• Meet response time and quality targets set by the team

Requirements

• Matric certificate (Grade 12) or equivalent
• Excellent written and verbal communication skills in English
• Friendly, patient, and customer-focused attitude
• Basic computer literacy
• No prior experience required — full training provided

Benefits

• Competitive salary of R8,000 – R14,000/month
• Fully remote — work from anywhere in South Africa
• Comprehensive training and onboarding
• Stable long-term employment with UK clients
• Positive team culture and regular performance feedback