Key Account Manager in Construction Industry - Remote

Overview

The role involves supporting construction companies in their digital transformation and process automation efforts, serving as the main point of contact for clients throughout the implementation of software solutions.

In Short

• Guide clients from implementation to successful automation of their business processes.
• Analyze existing processes and identify digital opportunities.
• Conduct training and onboarding sessions, either onsite or remotely.
• Maintain long-term relationships with key accounts and identify growth opportunities.
• Monitor software usage and gather client feedback for product improvement.
• Recognize upselling potentials as processes evolve.

Requirements

• Experience in the construction industry (e.g., project manager, site manager).
• Understanding of construction processes and software.
• Interest in digital solutions and ability to explain complex topics simply.
• Strong interpersonal skills and solution-oriented mindset.
• Structured work style and good customer awareness.
• Fluent in German (C2 level), English is a plus.
• Willingness to travel for client meetings in Austria and Germany.

Benefits

• Opportunity to shape the digital transformation of the construction industry.
• Central role in a growing, award-winning startup.
• Close collaboration with product, development, and support teams.
• Flexible working from the office in Vienna or home office.
• Open team culture with room for personal ideas.
• Fair salary, training opportunities, and team offsites.