Quality Specialist - Anti-Evil Team - Remote

Overview

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information.

In Short

• Develop and maintain a strong relationship with our external vendor.
• Become an expert on our content policies, and our enforcement principles.
• Oversee the day-to-day operation of the quality program, ensuring alignment with Reddit’s rules and content moderation standards.
• Own the reporting practices for the quality program, which includes managing large data sets.
• Analyze data to identify insights and trends to drive continuous improvement initiatives and strategic decision-making.
• Collaborate with cross-functional teams, including other teams within Safety, as well as Legal, Policy, Product, and Engineering.
• Monitor industry trends and developments in content moderation, technology solutions, and regulatory changes.

Requirements

• 3+ years of industry experience within Trust and Safety.
• 2+ years in a similar quality operations, or quality program management role within a content moderation environment.
• Proficiency with Microsoft Excel, Google Sheets and Looker Studio.
• Motivated and self-directed, demonstrated ability to innovate and bias toward action in fast-paced environments.
• Ability to communicate and discuss complex topics with expert and non-expert audiences.
• Ability to tackle ambiguous and undefined problems.
• Strong interpersonal skills.

Benefits

• Private Medical, Dental and Vision Benefits.
• Personal Retirement Savings Account with matching contribution.
• Family Planning Support.
• Gender-Affirming Care.
• Mental Health & Coaching Benefits.
• Cycle to Work and Tax Saver schemes.
• Flexible Vacation & Reddit Global Days Off.