Medical VA - Remote

Overview

We are currently seeking a dedicated and highly organized Medical Virtual Assistant to join our team. As a Medical Virtual Assistant, you will play a vital role in providing exceptional administrative support to healthcare professionals in a remote setting.

In Short

• Utilize your familiarity with EMR systems to manage patient records efficiently and accurately.
• Update and maintain EMR systems with new patient information, medical history, and treatment plans.
• Provide exceptional customer service by promptly and professionally responding to patient inquiries via phone, email, or chat.
• Explain our services to new patients, ensuring they have a clear understanding of how our systems work and what to expect.
• Assist healthcare professionals in scheduling appointments, managing calendars, and coordinating follow-up care.
• Collaborate with medical billing teams to ensure accurate coding and billing information.
• Maintain strict patient confidentiality and adhere to HIPAA regulations in handling sensitive medical information.
• Work closely with the team to ensure seamless coordination and communication.

Requirements

• Strong understanding of Electronic Medical Record (EMR) systems.
• Excellent communication skills.
• Organizational skills and attention to detail.
• Ability to work independently in a remote setting.
• Experience in customer service.

Benefits

• Opportunity to work with healthcare professionals.
• Flexible working hours.
• Be part of a supportive team.