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Antifraud Moderator - Remote

Posted 1 week ago
Customer Service
Full Time
Worldwide

Overview

Quarks is a Ukrainian company that creates products and technologies in the field of Relationship Discovery & Coaching, focusing on high-load products that help people connect and communicate online.

In Short

  • Search for fraudsters and ban profiles for violating site rules.
  • Moderate a constant flow of profiles on the site.
  • Mandatory communication via Slack during working hours.
  • Provide feedback to the quality department via email and individual calls.
  • Experience with Gmail and Office is important.
  • Ability to handle large amounts of information.
  • Attention to detail and developed logical thinking are essential.
  • Willingness to work night (00:00-06:00) and morning (6:00-9:00) shifts.
  • Experience in support or moderation for at least 1 year is a plus.
  • Competitive salary with regular performance reviews.

Requirements

  • Experience with Gmail and Office.
  • Ability to work with large amounts of information.
  • Attention to detail and logical thinking.
  • Willingness to work night and morning shifts.
  • Experience in support or moderation is a plus.

Benefits

  • Great team with trust and competence.
  • Competitive salary with regular reviews.
  • Your safety is a top priority.
  • Comfortable working conditions and schedule.
  • Paid days off and vacation.
  • Open communication and feedback culture.
  • Health care benefits with paid sick days.

Translated from Ukrainian

Quarks logo

Quarks

Quarks is a Ukrainian company specializing in the development of products and technologies in the field of Social Discovery and online dating. With a focus on creating high-load products, Quarks aims to help people connect and communicate online from all over the world. Their flagship product, Kismia, is an international online dating platform available on the web, iOS, and Android, boasting 60 million users and support for nine languages. The company is dedicated to innovation and collaboration, working on services for marketing, analytics, and moderation, and is currently seeking an Affiliate Manager to enhance partnerships and drive traffic.

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