IT Assistant B - Moderator - Remote

Overview

The IT-Assistant-B (Moderator) position is crucial for supporting virtual training programs at McGill University, ensuring a smooth experience for participants and instructors.

In Short

• Support virtual Public Enrollment, Mini-MBA, and Custom programs.
• Open virtual meetings using platforms like Zoom, WebEx, and Teams.
• Host and manage participant attendance and engagement.
• Create and launch breakout room exercises and polls.
• Oversee chat functions and provide relevant materials.
• Assist participants with technical difficulties.
• Work part-time with an estimated 6 hours per week.
• Position is remote and temporary.
• Requires knowledge of both English and French.
• High School Diploma and 1 year of related experience.

Requirements

• DEC or equivalent.
• Fluency in English and French.
• Technical proficiency in virtual meeting platforms.
• Ability to manage participant engagement and technical issues.
• Experience in a customer service role.
• Strong communication skills.
• High School Diploma.
• 1 year of related experience.
• Ability to work part-time hours.
• Commitment to equity and diversity.

Benefits

• Work in a diverse and inclusive environment.
• Opportunity to contribute to educational programs.
• Gain experience in virtual training and client service.
• Flexible part-time working hours.
• Engage with a global community.
• Access to McGill’s resources and facilities.
• Competitive hourly wage.
• Support for professional development.
• Work remotely from any location.
• Be part of a prestigious institution.