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Customer Success Manager - Remote

Posted 45 weeks ago
Customer Service
Full Time
UK
£0 - £55000/year

Overview

At Qflow, we’re on a mission to transform one of the world’s most pollutive industries: Construction. We help them cut waste and reduce their carbon emissions by providing construction and development teams with the data driven insights they need to deliver productive, profitable, and sustainable projects.

In Short

  • Seeking a Customer Success Manager to build and maintain customer relationships.
  • Focus on customer onboarding, training, and satisfaction.
  • Collaborate with Sales, Product, and Engineering teams.
  • Utilize customer data to enhance product usage and value realization.
  • Work towards making construction more sustainable.

Requirements

  • Proven track record in customer success within a SaaS organization.
  • Strong project management and communication skills.
  • Commercial mindset to unlock customer value.
  • Experience in cross-functional team collaboration.
  • Passion for exceptional customer experiences.

Benefits

  • Salary up to £55k with performance-based commissions.
  • Remote-first work environment.
  • 25 days annual leave plus bank holidays.
  • Private medical insurance and pension contributions.
  • Learning and development opportunities.
Qualis Flow logo

Qualis Flow

Qualis Flow, also known as Qflow, is a forward-thinking company dedicated to revolutionizing the construction industry, which is known for its significant environmental impact. By leveraging data-driven insights, Qflow empowers construction and development teams to minimize waste and reduce carbon emissions, ultimately leading to more productive, profitable, and sustainable projects. The company combines expertise in construction with advanced software engineering and data science to provide real-time alerts on risks and opportunities during construction. With a strong commitment to sustainability and a collaborative culture, Qflow is focused on building long-term customer relationships and delivering exceptional value through innovative technology.

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