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Business Analyst (Italian Speaker) - Remote

Posted 3 weeks ago

Overview

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.

In Short

  • Conduct thorough business analysis to identify client requirements and align their business processes with Qualco software solutions;
  • Define configuration specifications and communicate requirements and solutions to clients clearly and effectively;
  • Plan, prepare and deliver Key/End User training sessions to ensure smooth client onboarding;
  • Plan, prepare and monitor User Acceptance Testing (UAT), offering support to clients during execution and selectively executing business scenarios where necessary;
  • Provide post-production support to ensure a seamless transition to Service Management after project go-live;
  • Maintain clear communication and provide regular updates to all project stakeholders throughout all stages of the project;
  • Develop and maintain trusted relationships with clients, working closely to maximise satisfaction with Qualco services and solutions;
  • Proactively identify opportunities to improve processes, resolve issues and deliver enhanced value to clients;
  • Communicate key client insights and findings to the product team to support the evolution of Qualco software solutions;
  • Ensure that all activities and duties comply fully with regulatory requirements, including the Group Anti-Bribery and Corruption Policy.

Requirements

  • Strong analytical skills and experience in business analysis;
  • Excellent communication skills in Italian and English;
  • Experience with software solutions in a business context;
  • Ability to conduct training sessions and support clients;
  • Experience in User Acceptance Testing;
  • Strong relationship management skills;
  • Proactive problem-solving abilities;
  • Familiarity with regulatory compliance;
  • Ability to work collaboratively with diverse teams;
  • Experience in the Fintech industry is a plus.

Benefits

  • Competitive salary and benefits package;
  • Opportunity to work in a dynamic and innovative environment;
  • Professional development and training opportunities;
  • Flexible working arrangements;
  • Collaborative team culture;
  • Access to cutting-edge technology;
  • Work with a diverse and international team;
  • Contribute to impactful projects in the Fintech sector;
  • Health and wellness programs;
  • Supportive work-life balance.

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