Supply Success Manager - Remote

Overview

Qogita is on a mission to keep retailers competitive by modernizing how wholesale procurement is done. The team is committed to building the rails to ensure small-businesses have the ability to acquire goods at competitive prices and at ease, so they can focus on creating great customer experiences.

In Short

• Lead the Supply Success function at Qogita.
• Drive growth and retention for thousands of buyers.
• 5+ years of experience in Customer Success or Account Management.
• Proven track record in leading global teams.
• Develop and scale global Success structures.
• Build and manage a high-performing global team.
• Leverage data for optimizing customer strategies.
• Partner with cross-functional teams to align initiatives.
• Define and track KPIs for performance improvement.
• Flexible work environment with options for remote work.

Requirements

• 5+ years of experience in Customer Success, Account Management, or similar roles.
• Proven track record of leading global teams.
• Strategic thinker with a hands-on approach.
• Deep understanding of customer segmentation.
• Skilled in using CRM and success tools.
• Exceptional communication and leadership skills.
• Fluent in English; additional European languages are a plus.
• Based in Amsterdam or willing to relocate.

Benefits

• Be part of a high-growth company revolutionizing B2B commerce.
• Competitive salary based on experience.
• Opportunities for continuous learning and professional development.
• Flexible work environment with options for remote work.
• Dog-friendly office.
• Office social events and annual company-wide offsite events.
• A vibrant, collaborative, and inclusive workplace culture.