Freelance Customer Service Representative for Senior Care - Remote

Overview

This position involves providing customer service support in the senior care sector, with flexible working hours from a home office.

In Short

• Engaging and reliable freelancer needed for senior care inquiries.
• Work 20 hours per week, with specific daily hours.
• Responsibilities include phone outreach to potential clients.
• Conduct needs assessments and maintain documentation of calls.
• Must have excellent German language skills.
• Experience in customer service and communication skills required.
• Flexible working conditions with home office setup.
• Hourly wage of 15€.
• Immediate start or beginning of May.
• Freelance employment type.

Requirements

• Reliability, empathy, and assertiveness.
• Native-level German language proficiency.
• Enjoyment in telephone communication and strong closing skills.
• Proficiency in Excel.
• Structured and organized working style.

Benefits

• Home office with flexible working hours.
• Bonus compensation available.