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Customer Success Executive - Remote

Posted 27 weeks ago
Customer Service
Full Time
Worldwide

Overview

Make a profound impact on our customers’ success and our company’s growth. As a Customer Success Executive, you will be the driving force behind customer satisfaction and post-sale revenue expansion.

In Short

  • Drive customer satisfaction and post-sale revenue expansion.
  • Navigate the complexities of project delivery.
  • Build and manage influential relationships with executive stakeholders.
  • Craft innovative solutions to address emerging customer priorities.
  • Become a trusted strategic advisor to customers.
  • Provide consistent value through creative solutioning.
  • Work in an award-winning data enablement firm.
  • Contribute to improvements in patient care and operational efficiency.
  • Join a company recognized for its innovative culture.
  • Be part of a team that shapes the future of healthcare.

Requirements

  • Passion for making healthcare smarter.
  • Ability to tackle critical industry challenges.
  • Experience in customer success or related fields.
  • Strong communication and relationship-building skills.
  • Proven track record in project management.
  • Creative problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Understanding of healthcare data and its implications.
  • Ability to manage multiple projects simultaneously.
  • Willingness to learn and adapt in a fast-paced environment.

Benefits

  • Work in a recognized best place to work.
  • Opportunity for professional growth and development.
  • Collaborative and innovative work environment.
  • Impactful work that drives healthcare improvements.
  • Flexible work arrangements.
  • Competitive compensation and benefits package.
  • Access to industry-leading resources and tools.
  • Supportive team culture.
  • Recognition for contributions and achievements.
  • Engagement in meaningful projects.
Prominence Advisors logo

Prominence Advisors

Prominence Advisors is a healthcare technology strategy and implementation firm dedicated to helping leading healthcare organizations optimize their data usage. Founded by former Epic managers, the company specializes in IT staffing, advisory services, and analytics solutions to enhance clinical workflows and operational processes. With a strong focus on innovation and a supportive workplace culture, Prominence has been recognized multiple times as a top place to work, including being named one of the Best Small Firms to Work For by Consulting magazine. The firm is committed to hiring top talent and fostering an environment that encourages professional growth and development in the healthcare IT sector.

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